Sorry you missed the event. You can watch the video here: The Explosion of Chat Live chat has become the leading form of contact for corporate employees and on-line customers, but making sense of all that data can be overwhelming. And,...
Read More...
The biggest problem in ECA today is being able to wrap your mind around the vast amounts of data being gathered. How can you make strategic decisions based on unorganized data? Turn raw data into organized, meaningful information to guide...
Read More...The event was held Tuesday, May 25, at 1:00 pm EST for the launch of Venio ECA, which provides for advanced early case assessment and was designed with corporations and government agencies in mind. Venio ECA is built to filter and...
Read More...