Sorry you missed the event. You can watch the video here: The Explosion of Chat
Live chat has become the leading form of contact for corporate employees and on-line customers, but making sense of all that data can be overwhelming. And, since it’s expected to grow by 87% in the next 12 to 18 months, the problem isn’t going away.
Join us for our next #VenioVibes online session, where we’ll dive into the issue of exploding chat volumes and show how Venio can cut through the chatter.